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IT support services
All companies require some form of Information Technology (IT) support, particularly if there is a high degree of office automation or dependency on technology. At NetWorks, we provide timely, efficient service to keep your computers and peripheral devices running smoothly. Our skilled technicians will diagnose problems and make the necessary repairs/replacements or adjustments to maintain the hardware in your organization.
Our normal support hours are 8:00am to 5:00pm, Monday through Friday. If you have any support questions or needs, you can call us at 417.889.9960 or e-mail service@networksinc.net.
Our IT support options include the following:
Emergency Response: Our IT support is available 24 hours a day, 7 days a week. For after-hours or emergency support, call 417.889.9960 and our professional answering service will page a technician to respond to your call.
Break/Fix Services: Need a new CD drive? More memory? Monitor beginning to flicker? Call NetWorks and let us send out a certified service technician.
Move/Add/Change: Moving offices? Adding new users? We will get you up and running with a minimal amount of downtime.
Printer Repairs & Preventive Maintenance: Printers are prone to a lot more wear and tear than other computer equipment. Paper dust and other build-up can result in poor print quality and will often lead to more serious problems. Pick-up rollers wear over time leading to annoying paper jams. We strongly advocate regular preventative maintenance to help maintain excellent output quality and reduce the possibility of expensive repairs.
Warranty Service & Repair: At NetWorks, we service what we sell. Our factory trained and certified technicians allow us to obtain support and parts quickly to get you working sooner. For more information about warranty services offered by manufacturers, download and read this Acrobat PDF document "Computer Warranty Facts of Life."
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